Package is sent in 2-5 business days. Usually package arrives in 1-2 weeks from purchase date. We are shipping packages via Tracked postage service, so Tracking Number can be provided if needed.
Return & Exchange Policy
Electronic Components Online reserved the rights to modify or change the policy at any time without further notice. Please ensure you have read through all terms and condition to avoid any misunderstanding.
We do not accept any cancellation, refund, exchange of products due to customer’s change of mind once payment is accepted.
We will only accept return requests if:
We delivered the wrong products to customer due to our mistakes.
The item you purchased is defective or not working.
Return of items must be requested within 7 days of receiving your order.
If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Damaged or wrong product delivery:
For delivery of wrong products, you will be required to return the goods in the same condition as delivered to you. You will have to pay the shipping cost first and we will refund the shipping cost upon receipt of the goods in good condition. The correct items will be shipped to you free of any postage/shipping charges. Please note that we will not accept returned items if they show any signs of usage or damage. In such circumstance, the shipping cost will not be refunded and we will also not replace the products. Please email us at firstname.lastname@example.org before you proceed to return the products to us. We will advise you on the next course of action in detail.
For more information regarding our return policy, please do not hesitate to contact us. We are here to help you.